Reputation Management for Businesses

What does your online reputation say about your business?

Our reputation management goals for your business:

Increase positive reviews across the web.

What people say about you matters. 95% of consumers read online reviews before purchasing. Generating positive reviews on a consistent basis not only proves to your customers that they can rely on your product or service but search engines like Google also calculate the number and frequency of your positive reviews into how your website ranks in both search and maps, thus improving your search engine optimization (SEO).
Manage positive and negative reviews across the web.

Responding to your positive and negative reviews shows your customers that you care about the feedback your receive and makes them more likely to do business with you because they know you will take good care of them. Negative reviews are unavoidable and will happen at some point. Knowing the right way to handle the review makes a difference in how you are perceived. In fact, 94% of consumers have avoided a company due to a negative review but 56% of consumers say a company’s response to a review changed their perspective on the business. We have a process for managing and responding to both positive and negative reviews that will help build your online reputation.